Privacy Policy
Effective Date: 5/28/25
At Windsor + Ash, your privacy is important to us. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have regarding your data.
1. Information We Collect
We may collect the following information when you visit our site or make a purchase:
- Personal Information: Name, email address, billing/shipping address, phone number, payment details.
- Order Details: Products purchased, order history.
- Technical Data: IP address, browser type, device information, and usage data (through cookies or analytics tools).
- Marketing Preferences: If you subscribe to our newsletter or other promotional communications.
2. How We Use Your Information
We use your information to:
- Fulfill and ship your orders
- Communicate with you about your purchase
- Send you updates, promotions, or newsletters (if you opt in)
- Improve our website and customer experience
- Prevent fraud and ensure website security
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted third parties to help run our business, including:
- Payment processors (e.g., Stripe, PayPal)
- Shipping providers
- Email marketing platforms
- Analytics services (e.g., Google Analytics)
These third parties are only given the data necessary to perform their services and are required to protect your information.
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Enhance site functionality
- Track website usage and performance
- Remember your preferences
You can adjust your cookie preferences in your browser settings at any time.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections or updates
- Request deletion of your data
- Opt out of marketing emails (via the unsubscribe link in our emails)
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no online system is 100% secure.
7. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect data from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, or want to access or update your personal information, please contact us:
Windsor + Ash
Lombard, IL 60148
Email: info@windsorandash.com